Privacy Policy

Effective Date: January 20, 2026

Vigo Electric (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit vigoselectric.com, contact us, or use our services.

By using our website, you agree to the practices described in this policy.

Information We Collect

Personal Information You Provide

We may collect personal information you voluntarily submit, including but not limited to:

Full name
Phone number
Email address
Property or service address
Information submitted through contact forms, quote requests, or service inquiries

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type and device information
Pages visited and time spent on the site
Referral source and interaction data

This data is collected using cookies, pixels, analytics tools, and similar technologies.

How We Use Your Information

We use collected information to:

Respond to inquiries and service requests
Provide estimates, schedule appointments, and deliver services
Contact you via phone, text message, or email regarding your request
Conduct call tracking and quality assurance
Operate advertising and remarketing campaigns
Improve website functionality and customer experience
Comply with legal or regulatory requirements

SMS, Email & Phone Communications

By submitting your contact information, you consent to receive communications from Vigo Electric via:

Phone calls
Text messages
Emails

These communications may include service-related updates, appointment confirmations, follow-ups, and marketing messages.

Message and data rates may apply. You may opt out of marketing communications at any time by following unsubscribe instructions or contacting us directly.

Call Tracking & Recording

We may use call tracking or call recording technology to:

Improve customer service
Monitor performance and quality
Support training and operational needs

Calls may be recorded where permitted by applicable law.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

Analyze website traffic
Support advertising and conversion tracking
Improve site functionality

You can disable cookies through your browser settings, though some features may not function properly.

Third-Party Services

We may share information with trusted third parties that assist us with:

Website analytics (e.g., Google Analytics)
Advertising platforms (e.g., Google Ads, Meta Ads)
Call tracking and CRM tools
Email and SMS delivery services

These parties are authorized to use your information only as necessary to perform services on our behalf.

Information Sharing

We do not sell your personal information. We may disclose information:

To comply with legal obligations or law enforcement requests
To protect our rights, property, or safety
In connection with a business transfer, merger, or sale

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is completely secure.

Your Privacy Rights

Depending on your location, you may have the right to:

Request access to your personal information
Request correction or deletion
Opt out of certain communications

To exercise these rights, contact us using the information below.

Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect information from children.

Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy, contact:

Vigo Electric LLC
(404) 484-2742
inquiry@vigoselectric.com